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Fedex Service Guide Money Back Guarantee. Fedex calls these guaranteed service refunds (gsr), and if they fail to make a delivery attempt by more than 60 seconds after their commitment time, the shipment is late. • for more information, go to the fedex service guide. This guarantee applies to all u.s. Contact customer service at 1.866.393.4585 if you require assistance with your billing adjustment request.
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Share a refund saves you money and time. In the event of a conflict between the fedex service guide and the transit time on fedexsameday.com, the terms and. The delivery commitment is by 3 p.m. To access this guarantee, a user must start with the support tab and consult the service guide: One of the biggest money savers in shipping is the fedex money back guarantee for late delivery on all of their ground, express, and international small parcel services. If your fedex express package is delivered even 60 seconds later than the delivery commitment, you can claim your money back (some restrictions apply).
Fedex money back guarantee policy.
You can now use our online claims tool to submit a money back guarantee refund request. Please make sure that your shipment meets the terms and conditions of the service you have requested. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of fedex sameday ®) delivery time by even 60 seconds. Please see fedex express conditions of carriage for details. To access this guarantee, a user must start with the support tab and consult the service guide: at fedex, we strive to ensure that your shipments arrive at their destination on time so our money back guarantee policy(1) applies even if we miss our published or quoted delivery time by as little as 60 seconds.
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